When the service desk disappears, where do SAP operations careers go?

A senior Basis administrator in Frankfurt asked us last month what his role looks like in five years. He had just watched automated incident resolution handle in seconds what his team spends hours triaging. His question was direct: should he be worried?

The AI pilot that worked is about to become your hiring problem

Clients across the DACH region ran successful SAP AI pilots last year. The question now landing on our desks: who scales them? The answer requires a role combining skills that few candidates have assembled.

SAP’s AI agent push just rewrote the job spec for transformation managers

SAP’s Business Transformation Management tools are designed to make AI agents work at scale. For companies in the DACH region running S/4HANA programmes, this changes the profile of who leads those projects.